Returns & Refunds
With the exception of custom or personalized products, you may exchange or return any merchandise purchased at MeyerSPA™ within 30 days and be reimbursed for the cost of the product (excluding freight). All returns must be unopened, not expired and in salable condition.
- After 30 days, a 15% restocking fee will be applied
- After 60 days, a 25% restocking free will be applied
- No returns accepted after 90 days
- Custom ordered items are non-returnable
- To return Rx products, you must fill out return authorization request form
Important Updated Return Policy for Product Categories
As a provider of personal protective equipment (PPE), COVID-19 has created an unusually high demand in masks, sanitizer, disposable clothing, gloves, hazmat items, & etc. MeyerSPA is doing as much as possible to help minimize the spread of COVID-19. So to avoid cross-contamination of returned merchandise, we are not accepting any returns or cancellations until further notice.
For the following products we are no longer accepting returns and all sales are final:
- Pulse oximeters
- Hand sanitizer
- Isolation gowns
- Face shields
- Sneeze Guards
- Prices are subject to change without notice.
- We reserve the right to discontinue products.
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