Returns & Refunds

With the exception of custom or personalized products, you may exchange or return any merchandise purchased at MeyerSPA™ within 30 days and be reimbursed for the cost of the product (excluding freight). All returns must be unopened, not expired and in salable condition.

• After 30 days, a 15% restocking fee will be applied
• After 60 days, a 25% restocking free will be applied
• No returns accepted after 90 days
• Custom ordered items are non-returnable
• To return Rx products, you must fill out return authorization request form

Important Updated Return Policy for Product Categories

As a provider of personal protective equipment (PPE), COVID-19 has created an unusually high demand in masks, sanitizer, disposable clothing, gloves, hazmat items, & etc. MeyerSPA is doing as much as possible to help minimize the spread of COVID-19. So to avoid cross-contamination of returned merchandise, we are not accepting any returns or cancellations until further notice.

For the following products we are no longer accepting returns and all sales are final:

• Masks
• Gloves
• Thermometers
• Pulse oximeters
• Hand sanitizer
• Isolation gowns
• Face shields
• Sneeze Guards

Pricing Policy

• Prices are subject to change without notice.
• We reserve the right to discontinue products.